Here you can find answers to commonly asked questions.
Do you ship to my country?
YES! LensCoat ® is pleased to ship world-wide via UPS and Federal Express and USPS (United States Postal Service). Most orders will be shipped within 1 business day from when placed. All shipping is done from our factory in Freehold, New Jersey 07728.
There are 8 or more different shipping options, put the items into the shopping cart and go to the checkout, after putting in your shipping address you will see all the different shipping options and costs BEFORE you are asked for payment so you can see what the shipping rates are for your particular area and service.
How can I pay for your great products?
We accept Master Card, Visa, American Express, Discover and Paypal.
What are the LensCoat covers made of?
LensCoats are made out of high quality neoprene rubber like you would find on a scuba diver suit or mouse pad etc.
I don’t shoot wildlife, do I still need a LensCoat?
Need a LensCoat? No. Benefit from having a LensCoat? Yes. The padding that a LensCoat gives is a benefit for all photographers and will help to keep your lens in great condition and act as a thermal barrier making your lens more comfortable in hot and cold temperatures. We don’t just make them in camouflage but also in a plain black neoprene and Canon white neoprene which is ideal for those who want the protection without the pattern.
How do LensCoats go on a lens?
The LensCoat cover is a set of custom designed neoprene sleeves that slide on and off your lens. Some sets include an optional piece or pieces of adhesive backed neoprene for sections that a sleeve would not work such as the rotating tripod collar.
What are the benefits of having a LensCoat?
That's an excellent question, LensCoats provide numerous benefits. First and maybe most importantly LensCoat protect your valuable equipment from bumps, nicks, and scratches. Helping your gear look good, preserving its resale value as well helping keep it performing properly.
LensCoat covers provide a thermal barrier protecting your hands from hot and cold temperatures and making your lens more comfortable to handle.
LensCoats covers are also available in camouflage to help break up the shape of your lens making your gear less threatening to wildlife. Plus it also looks cool ;)
Can I change the LensCoat to a different pattern once I've put it on?
Yes. The LensCoat cover slides on and off your lens. Many photographers purchase different patterns or colors to suit their environment.
I don’t see my lens listed, can you make me a custom cover?
Sure, a good many of the cover we offer started out as custom covers for someone like our cover for the Canon 1200mm seen here. Click here to send us an email and tell us what lens you have and we can give you a quote for a custom cover.
What is a Hoodie?
The LensCoat Hoodie helps protect the front element of your lens from dirt, dust, moisture and impact. The neoprene Hoodie fits easily and snugly around your lens hood or shade in either the shooting position or reversed. The Hoodie features a reinforced removable front element protection disc made from rigid plastic and firm foam to further protect your glass from damage.
What size Hoodie is right for my lens?
If we sell a LensCoat for your lens then in the "Related Products" section of that LensCoat will be the proper Hoodie for your lens. We also have a Hoodie Selector on the Hoodie Page, just select the lens manufacture and then model. Also in the description of each Hoodie is listed the diameter of the hood it fits on. If you still need assistance click here and tell us the lens you need a Hoodie for.
Why do I need a TravelCoat?
The cases that lenses come with are typically big an bulky and are definetly not designed to be put into camera bags. TravelCoat covers are made of 3mm thick shock-absorbing closed cell neoprene. Custom tailored to fit you lens providing protection allowing you more valuable room for packing and storage. Slides over lens quickly and easily with a Velcro closure. Uses them with Hoodies for complete lens protection.
What is the difference between LegCoat Covers and LegCoat Wraps?
Both products protect your tripod legs and your shoulders when carrying your gear. You also both act as a thermal barrier keeping your hands comfortable in hot or cold conditions.
The main differences are bulk and how they go on. The LegCoat Covers have a closed cell foam core about 1/2" thick with a slit down the side and a 2mm neoprene shell that wraps around the foam and has a Velcro closure. The foam also comes with an optional adhesive strip to help prevent movement.
The LegCoat Wrap is less bulky and is made from approximately 5mm of soft spongy neoprene that wraps around the tripod leg and is affixed with a Velcro closure. The Wraps backing is designed to tightly grip to your tripod legs so they will not slide.
Due to the construction and shape the Wraps are less expensive to ship compared to the LegCoat Covers especially internationally.
What LegCoat Cover fits my tripod?
If you don’t see you model listed on the top of the LegCoat Covers page you can use the LegCoat Selector right below the model list. You will need to measure the upper leg diameter and the upper leg length between the joints. LegCoat are typically 1-3” shorter than the leg length depending on model.
What LegCoat Wrap fits my tripod?
If you don’t see you model listed on the top of the LegCoat Wraps page you can use the Wrap Selector right below the model list. You will need to measure the upper leg diameter and the upper leg length between the joints. Wraps are typically 1-3” shorter than the leg length depending on model.
Do I need a dedicated eyepiece with the RainCoat?
No, the open back design of the RainCoat allows you to use any camera you choose without the need of a dedicated eyepiece.
How does the RainCoat fit such a wide variety of lens lengths?
The RainCoat comes in 2 sizes Standard for cameras and lenses up to 20.5" and the Pro for camera and lenses up to 30.5”.
The Pro RainCoat has a hood extension piece for large lenses like the 600mm and 800mm and has 2 built in cinch straps which allow you to fold the material onto itself and secure it so it's not bunching up and getting in the way or flapping around in the wind. The Pro can accommodate cameras and lenses like a 300mm 2.8 & 200-400mm up to 600mm & 800mm.
The Standard has a built in cinch strap which allow you to fold the material onto itself and secure it so it's not bunching up and getting in the way. The Standard can accommodate cameras with short lenses up to lenses like 70-200mm, 80-400mm, 100-400mm, 300 f4 and 400 f5.6
What is your return policy?
If for any reason you a not satisfied with our product you may return you LensCoat® for a full refund, not including shipping, within 14 days of the sale. You will need to contact LensCoat® first and obtain a Return Merchandise Authorization number and instructions. Only items that have a RMA number will be accepted.
How can I find out about new products and promotions?
What can I fill the LensSack with?
The LensSack can be filled with a variety of products such as rice, dried beans, plastic pellets or (our personal favorite) bird seed.
How do I see all the recommended products for my lens?
If you find the LensCoat for your lens you will see all related products listed below it on the page.
Can I sit while wearing a LensHide?
Yes you can, though more of the LensHide will then be on the ground. You can even lie down in it if you wish but the camouflage does mean someone may step on you.
Does the TravelHood take up a lot of room when packing?
No. The TravelHood packs flat so takes up very little space in your bag, also it weighs less than most long lens hoods.
What RainCoat fits my lens?
The RainCoat for your lens can be found on the page for your LensCoat as a related product. If there is not a LensCoat available for your lens you can measure the overall length of your set up and check the table at the top of the RainCoat page here If you need any help please drop us an email.
What LensPouch fits my lens?
You will find a lens selector tool at the top of the LensPouch page
here if your lens is not listed you will need to measure the length and diameter of your lens to see which LensPouch is the best fit. Please remember to allow an extra 0.75”-1” to the length to allow for closur
What BodyBag fits my camera?
You will find a camera selector tool at the top of the Camera Pouch page here if you camera is not listed you can look at similar models from the same manufacturer or will need to measure the dimensions of your camera. If you need help locating the correct BodyBag please drop us an email.
I already have a Leg Wrap can I purchase the shoulder cushion to make it a Leg Wrap Pro?
Unfortunately the shoulder cushion for the LegWrap Pro does not work with the standard LegWraps. You can use the LegPad with the standard LegWraps here
What is the difference between RealTree Max 4 and RealTree Max 5?
Max 4 and Max 5 are two popular camouflage patterns designed by RealTree. Max 4 is a well established, popular pattern which we have been selling for many years. Max 5 is a newer pattern which also includes some green leaf elements. Both are great all round camouflage patterns.
Do you charge VAT to the UK?
For orders with items that total under £135 we are now required to charge VAT. Orders over £135 VAT will be collected in the UK.
What is the air speed velocity of an unladen swallow?
It depends on whether you are talking about an African or European swallow.
The airspeed velocity of an unladen swallow is roughly 11 meters per second, or 24 miles per hour*, beating its wings 7-9 times per second (rather than 43). But please note that a 5 ounce bird cannot carry a one pound coconut.
*Based upon published species-wide averages of wing length and body mass, initial Strouhal estimates based on those averages and cross-species comparisons, the Lund wind tunnel study of birds flying at a range of speeds, and revised Strouhal numbers based on that study gives an estimate that the average cruising airspeed velocity of an unladen European Swallow is roughly 11 meters per second, or 24 miles per hour.
