Shipping & Returns

Shipping & Return Info

LensCoat® is pleased to ship world wide via Federal Express and UPS and USPS (United States Postal Service). Most orders will be shipped within 1 business day from when placed, Monday-Friday excluding holidays. All shipping is done from our factory @ 80 Throckmorton St, Freehold, New Jersey 07728.

There are 8 or more different shipping options, put the items into the shopping cart and go to the checkout, after putting in your shipping address you will see all the different shipping options and costs BEFORE you are asked for payment so you can see what the shipping rates are for your particular area and service.

The final amount shown in your cart is in US dollars. The estimated product price does not include customs, duty fees and/or taxes. Your credit card company may charge you a conversion fee.

Returns, Warranty, & Replacement Policy:

All Lenscoat products are proudly made in the USA at our New Jersey facility.  We stand behind our products and their quality with a best-in-class warranty and replacement policy.  

Returns for a full refund offered if within 30 days of original purchase.  Must email request to sales@lenscoat.com to get RMA.  Customer must include RMA number when mailing the product back.  Product must be in original condition, with all parts and original packaging.  Full refund issued after returned product has been received by Lenscoat LLC.  

All Lenscoat products come with a 1-year warranty against defect.  A picture and description of the defective part along with proof of purchase must be sent to sales@lenscoat.com.  Upon approval, a replacement part will be sent out free of charge.

If a part of your LensCoat is lost or damaged a single replacement part for any LensCoat Product can be ordered from LensCoat directly. Please email your part request to sales@lenscoat.com including details of your lens, the pattern of the LensCoat and the part you require. We will let you know the current cost of the replacement part. Parts are priced exclusive of shipping.
 

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